Shipping & returns
Shipping
If the product is in stock, it will be shipped within 24 hours after payment is received. Secure payment is processed via Stripe, and we never store your banking information on our website.
If the product is out of stock, the shipping time may vary and is indicated on the product page.
Shipping Methods and Rates for Mainland France
- Home delivery in 48h via Colissimo tracked shipping
- Next-day home delivery before 1 PM via Chrono 13
- Free shipping for orders over €200
To offer you the best rate, shipping costs are calculated based on the total weight of your order.
Shipping Methods and Rates for Europe
- Home delivery via Colissimo International
To offer you the best rate, shipping costs are calculated based on the total weight and destination of your order.
Tracking
You can track the status of your package on the carrier's website using the tracking number provided.
Delays
In case of a shipping delay, you will receive an email notification. If the product has not yet been shipped, you may cancel your order at any time, and you will be refunded immediately.
Returns
Returns must be made within 14 days, in their original condition and complete, accompanied by the purchase invoice.
Stained, damaged, or incomplete products cannot be accepted. Return shipping costs are the responsibility of the customer.